General FAQ

Fountain of You MD does not participate in or file claims to insurance plans. We believe that preventive healthcare decisions should be between the patient and the physician, without the interference of a third-party insurance carrier.

Upon request, we will provide patients with receipts from which you may pursue reimbursement. It is the responsibility of the patient to check with their plan regarding covered or reimbursable services.

The staff of Fountain of You MD is grateful to all who protect and serve. We offer police officers, firefighters, active duty military personnel, and emergency medical technicians a 10% discount every day, applicable to all therapies. This discount is valid on aesthetic services, but not on cosmetic products.

We also have a referral program!

The greatest compliment clients can give is the referral of their family and friends.

For each patient referred by you (mentions your name when asked how they heard about Fountain of You MD) AND signs up for at least six months of therapy, you will receive one of the following:

  • One free month of hormone therapy
  • One free Microneedling treatment
  • One free deluxe facial

Spread the word, bring your friends and get rewarded!

We accept cash, all major credit cards, personal checks, Apple Pay, Samsung Pay, health savings account cards, flex spending account cards, and CareCredit cards.

For bioidentical hormone therapy patients, we offer discounts on six month and year-long payment plans, which may be cancelled at any time without penalty. Additionally, we offer flexible month-to-month plans for bioidentical hormone therapy, weight loss, and peptide therapy patients. All payment options include blood work, all medication and supplies, and follow-up visits.

Your first visit with Dr. Arbuckle will include a thorough assessment of your medical history, lifestyle, and overall health. The initial consultation also includes in-office blood work, which is necessary to formulate the proper program for you. This visit usually lasts about an hour and is $99.00.

Cosmetic consultations scheduled with Dr. Arbuckle or Licensed Master Aesthetician, Kaity Collins, are free of charge.

After Dr. Arbuckle has reviewed your lab results, you will be notified personally by him with your treatment plan.

Female patients will have their medication shipped from the pharmacy directly to them. Male patients will have the option to have their medication administered in office, or to self-inject at home.

All patients on bioidentical hormone therapy programs will have in-office follow-ups with Dr. Arbuckle, during which program effects, dosage adjustments, and hormone levels will be assessed and discussed. The frequency of the follow-ups varies and will decrease once hormone levels are optimized.

Vast improvements are noted as soon as two months of continuous therapy, but results can vary. Most patients notice immediate improvement in energy, endurance, sex drive, and quality of life. Improvements in metabolic syndrome, blood sugar control, bone density, lean muscle mass, spatial memory and cognitive impairment continue over time.

Hormone therapy is individualized and patient specific. Many patients choose to stay on therapy indefinitely once levels are optimized.

Your hormone levels will return to pre-therapy levels.

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